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Pay My Bill

Pay Now

Quickly Pay Your Bill Without Registering

Quickly Pay Your Bill Without Registering

Don’t have an online account or don’t have time to register? You can quickly pay your bills now using your customer and account number.

Start New Service

Start My Service

Moving In? Register Your New Service

Moving In? Register Your New Service

Planning a move or service change? Easily submit a new service request and set notification preferences for your account.

New User

Register Now

Get 24/7 Online Access Anywhere, Anytime

Get 24/7 Online Access Anywhere, Anytime

Access information and services instantly—anytime and anywhere. From viewing bills and consumptions, changing account notifications, planning a move to submitting service requests.

Easy-to-Use Self Service Portal

Billing & Payment Management

View bill and payment history and current service charges, request payment arrangements.

Start, Stop, Transfer Service

Planning a move or service change? Request your service start, stop, or transfer online.

Detailed Usage Charts

View detailed usage or summary charts for a selected service on an account or compare your consumption with multiple accounts.

Account Management

Easily manage passwords, update user settings and account profiles.

Notification Preferences

Set notification preferences for your account. Receive eBills and eNotices, or receive printed bills and notices for one or more accounts.

Service Communication

Contact your utility, report an outage, submit a service request and view service notifications.

Other News

City of Lima Utility Department selects AUS

The City of Lima Utility Department has selected Advanced Utility Systems, a division of N. Harris Computer Corporation (Advanced) to deliver CIS Infinity, a new customer information and billing solution for the City’s 26,000 water, sewer and refuse customers. We are pleased to usher in this new software system to help make our billing and payment options more customer friendly. We will also be going live with our new customer website LINK, which will allow customers to view, manage and pay their accounts online! If you have any questions regarding new registration for Link or what changes will be occurring please call us at 419-221-5252 and our Customer Service Representatives will be happy to answer any questions!